Last Updated: November 28, 2025
Welcome to Soeur Du Sol. Please read these Terms and Conditions ("Terms") carefully before using our website, products, and services. By accessing or purchasing from Soeur Du Sol or any of our affiliated sites, you agree to these Terms.
1. General Information
Soeur Du Sol is a US-based startup dedicated to providing natural and culturally rooted support in the form of hand blended herbal teas for women experiencing menopause.
2. Product Information
Our products include hand blended herbal teas.
All herbal products are natural and ethically sourced from trusted herbal suppliers, and individual results may vary.
3. Orders and Payment
Orders can be placed through our website or on an affiliate website. Payment must be completed at checkout and is processed by Stripe.
We accept Visa, Mastercard, and American Express.
All prices are listed in USD and are subject to change without notice.
Pre-Orders will be shipped on the date specified, with an additional 7 days for shipping and handling.
4. Shipping Policy
We ship within the US and some parts of the world. Please review the shipping fees and times before making your final purchase.
Shipping times vary depending on location:
US orders: approximately 3–5 business days.
Shipping outside the US orders: approximately 10–21 business days.
Shipping cost:
Standard shipping: Rates may vary depending on the order and distance.
Expedited shipping: Rates may vary depending on the carrier.
We are not responsible for delays caused by customs, weather, Acts of God, or other circumstances beyond our control.
5. Delivery and Risk of Loss
Once the product is shipped, risk passes to the customer.
Customers will receive a tracking number once the order is dispatched.
If you do not receive your order within the expected timeframe, contact us at info@soeurdusol.com
6. Refunds and Returns
We accept returns within 7 days of receipt if the product is unopened and in its original packaging.
Refunds will be issued to the original payment method after inspection.
Custom herbal products or opened products are non-refundable unless damaged or defective.
For products with a digital nature, we do not offer any refunds.
Please note: if you opt for a payment plan, such as with a retreat, you are required by law to complete your payment plan and are bound by the cancellation notice for that particular product. We reserve the right to seek recovery of any monies remaining unpaid via our collection agency. If you have any questions about our refund policy, we will be happy to assist you with any refund request.
To request a refund or return, contact us at info@soeurdusol.com with your order number and reason for return.
7. Re-Delivery
If your order is undeliverable due to an incorrect address or is returned to us, you'll be responsible for the re-shipping fee.
We will notify you if re-delivery is necessary and will work with you to arrange re-shipping once additional shipping costs are paid.
8. Herbal Remedies Disclaimer
Our herbal products are intended as natural wellbeing support and for educational purposes only; they are not substitutes for professional medical advice, diagnosis, or treatment.
Consult your healthcare provider before use, especially if pregnant, nursing, or taking any medication.
We do not guarantee specific results, make no claims of remedy or treatment; individual outcomes may vary.
9. AI Companion and Information
Our AI platform provides references to herbs, menopause symptoms, and scientific studies that support wellbeing.
The information is for educational purposes only and should not be considered medical advice, coaching, or consultation.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy HERE for details on how we handle your data.
11. Limitation of Liability
Soeur Du Sol is not liable for any damages, injuries, or adverse effects resulting from the use of our products or services. Please consult your healthcare provider before using any of our products.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Updated terms will be posted on our website, and your continued use indicates acceptance.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of Arizona, USA.
Any disputes will be resolved through arbitration/Maricopa County, as per applicable laws.
14. Healing Testimonials:
The testimonials, statements, and opinions presented on our website and social media are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. The testimonials are voluntarily provided and are not paid, nor were they provided with free products, services, or any benefits in exchange for said statements. The testimonials are representative of client experience, but the exact results and experiences will be unique and individual to each client based upon their own efforts and actions within the program. Any revenue or sales figures mentioned on this page or throughout our website, trainings, or presentations are applicable to me or the individuals depicted. I’m using these references for example purposes only. Your results will vary and depend on many factors, including but not limited to your background and unique experiences with our products..
15. Use of herbs
Herbs contain phytochemicals and must be administered only with the guidance of appropriately licensed medical professionals. Materials presented on the website are for educational purposes only and are not meant to diagnose, treat, or cure any ailment. We are exploring the hypothetical patterns of holistic practices and ancestral configurations, and none of this is medical advice. Always follow the advice of your trusted medical practitioner. If you are experiencing mental health challenges, seek a trusted mental health professional.
16. Correctness and mistakes policy
I am not God, I could make mistakes or be wrong and as such everything I share should be taken as my opinion
Contact Us:
For questions about these Terms, refunds, or orders, please contact us at:
Email: info@soeurdusol.com